Immediately responding to customer requirements with an innovative, simple to use boarding and maintenance approach is now the difference between success and failure in the financial services industry. The times where length and complex application processes were acceptable have long since past and with the emergence of fintech competition businesses and consumers are opting for those organisations who can immediately respond to their requirements rather than be forced to wait.
With a dependency on manual processes also comes increased overhead cost, making your customer offer not only slow to deliver but more expensive than your peers in the market place.
The technologi platform allows those within the financial services industry to implement fintech style capability in even the most mature environments and customer offers. The capability acts as the glue between various platforms providing a response and intuitive interface to board, manage, report and control customer services on an on-going basis. With a focus on self-service you also have the opportunity to empower customers, respond to their immediate demands as well as reduce the overhead cost of servicing those customers.
Please make a selection from our recommended services for financial service providers to learn more about our capability.
Innovate around the periphery, provide a services layer on top of existing infrastructure.
Support changing merchant requirements, but also the opportunities present by partners and emerging fintech’s.
Boarding solutions (customer self-boarding, face to face and telephone boarding) utilising extensive 3rd party data integrations for efficiency and validation at point of sale.
Acts as the umbrella across your internal systems, connecting you with your customer
Customer credit and fraud risk assessment platform, calculating the risk of doing business with customers at the time of boarding as well as a comprehensive in-life risk management platform with big data transaction analysis to identify and respond to trends as they emerge
Money settlement platform, imports and rates transaction data, calculates settlement batches for onward distribution to customers.
Extensive functionality including the ability to set deposit, fixed and rolling reserves
Big data analytics, used to create insight and identify trends within raw financial transaction data. Analytics provides a graphical insight as well as summary data that can be used to support informed decisions both for service provider and the customer.