Digital and Automated Onboarding Experiences Now Table Stakes for Merchants


We recently had an article published on featuring our Managing Director, Carl Churchill, on automated onboarding.

Carl shared his thoughts on the evolution of Merchant onboarding in the digital age of automation, and how technologi is paving the way to revolutionise and simplify the process for ISO’s and Payments Processor’s. Below is an excerpt from our article, but we encourage you to read the full article over at

Gone are the days when a merchant would be happy to sit in person with an ISO or payments processor for hours, answering the same questions and waiting a week or more to get an approved merchant account.

“That just isn’t acceptable anymore,” Carl Churchill, managing director of U.K.-based firm technologi, told PYMNTS in an interview. He added that digital onboarding is no longer a nice-to-have in the payments industry but a mandatory requirement for payment businesses aiming to grow and scale their merchant base.

The company, which Churchill founded in 2015, offers bank and payment customers a suite of services and has been delivering digital end-to-end merchant onboarding solutions to over 200,000 merchants each year. The financial technology firm supports 11 different acquirers and a number of ISOs across Europe as well as others across the U.S. and Asia-Pacific (APAC) regions. It originates nearly 40,000 digitally signed merchant applications monthly. – November 3, 2021

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